Returns & Refunds

We want you to be completely satisfied with your purchase from ScFresh. If for any reason you are not satisfied, we are here to help with returns and refunds.

1. Returns

• We accept returns on products within [insert number of days] days of delivery.
• To be eligible for a return, the product must be unused, unworn, and in its original packaging.
• Certain items, such as custom or personalized products, may not be eligible for returns.

2. Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within [insert number of days] business days.

3. Exchanges

• If you would like to exchange an item, please contact us within the return window. We will assist you in exchanging the product for a different size or color if available.

4. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

5. How to Return

• To initiate a return or exchange, please contact us at scfresh24@gmail.com. Include your order number and reason for the return.